TERMS OF SERVICE
Terms Conditions

iDedicatedServer provides dedicated server hosting services to clients worldwide, and we have a responsibility to protect each client and to provide the best services available. All registered clients of iDedicatedServer agree to and are subject to our Acceptable Use Policy, Privacy Policy and the following Terms of Services:

Indemnification Policy

You agree to use all iDedicatedServer services and facilities at your own risk. iDedicatedServer specifically disclaims all warranties of merchant ability and fitness for a particular purpose. In no event shall iDedicatedServer be liable for any loss, or loss of data, or other commercial damage, including but not limited to special, incidental, consequential or other damages. Clients agree that they shall defend, indemnify, save and hold iDedicatedServer harmless from any and all demands, liabilities, losses, costs and claims, including reasonable attorney's fees asserted against iDedicatedServer, its agents, its customers, officers and employees, that may arise or result from any service provided, performed, agreed to be performed or any product sold by its customers, its agents, employees or assigns. Clients agree to defend, indemnify and hold harmless iDedicatedServer against liabilities arising out of any injury to person or property caused by any products sold or otherwise distributed in connection with iDedicatedServer's network.

iDedicatedServer reserves the right to intervene with any website/data hosted on its servers/network in the interest of its clients. Any material supplied/hosted by a client that is infringing or allegedly infringing on the proprietary rights of a third party copyright owner are subject to removal from iDedicatedServer's servers/network. iDedicatedServer shall be the sole judge of what violates this policy.

Billing Policy

At this time, we only bill monthly and annually, depending upon the plan. We provide a 24-Hours money-back (refund) guarantee within delivery. Each refund request must be submitted using our support ticket system. Each refund request is evaluated on a case by case basis - depending on the situation, no refund, full refund or partial refund will be issued. If a refund is not issued, an account credit may be issued. iDedicatedServer will only issue a refund or credit within 24 Hours after the delivery date of the service. Therefore, iDedicatedServer retains the right to grant or deny any refund or credit request - not affected by date.

We currently accept paypal payment method at this time. There are no contract periods but for each successive period, your contract is automatically renewed unless we are notified otherwise..

Uptime Guarantee

iDedicatedServer offers each client with a 99.9% uptime guarantee. In the event that a 99.9% uptime (measured per month) is not met, clients will be eligible to receive a credit(s) based on the situation and amount of downtime. However credit(s) may not be provided for certain events such as: DDoS (Distributed Denial of Service) attacks, scheduled maintenance, reboots, hardware replacements and null-routes. In order to receive a "compensation" credit, the client must do so by making a request by opening a billing ticket or by emailing support.

Limitation Of Liability

iDedicatedServer shall not be responsible for any claimed damages, including incidental and consequential damages, which may arise from iDedicatedServer servers going off-line or being unavailable for any reason whatsoever. Furthermore, iDedicatedServer shall not be responsible for any claimed damages, including incidental or consequential damages, resulting from the corruption or deletion of any data from one of iDedicatedServer servers. All damages shall be limited to the immediate termination of service.

Late Payments

All services are billed according to the dates they were first activated on. If you do not pay for service renew within 5 days after deactivation, your service will be suspended. If you do not pay for service renew within 7 days after deactivation, your service will be terminated. You will receive an email reminder 5 days until deactivation.

Disclaimer

iDedicatedServer cannot be held liable for system downtime, crashes, or data loss. iDedicatedServer has the right to terminate, suspend or cancel any client and or any service without notice or refund. We cannot be held liable for any predicted estimate of profits/income in which a client would have gained if their service was functioning. Certain services provided by iDedicatedServer are resold. Thus, certain equipment, routing, software, and programming used by iDedicatedServer are not directly owned or written by iDedicatedServer. Moreover, iDedicatedServer holds no responsibility for the use of our clients' accounts. If any of our terms, policies or conditions are failed to be followed, the client account in question may be deactivated as well as all services/products attached to it. We reserve the right to remove any account without advance notice for any reason without restitution as Shock Hosting sees fit. iDedicatedServer is not responsible for any clients files, data or actions. FURTHERMORE, Shock Hosting retains the right to change any or all of the above Policies, Guidelines, and Disclaimer without notification.

About iDedicatedServer

Our primary goal is to satisfy each and everyone of our clients as they will recieve a premium bandwidth and all the best hardwares currently available on the market.

We will always help you to build your success and move forward with innovation.

Contact

We are always happy to answer your questions.

Email:

support@idedicatedserver.com

Ticket Support:

Open Ticket Support

Live Chat

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